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NEWSLETTER 2011

246

Conclusion

By the Regulation which has provided important developments in

the consumer rights, the service providers in electronic communication

area shall submit applicable tariffs, subscription packages if exist, the tax

issues included in the tariffs; procure the easy access to these information;

notify the consumers without any charge with respect to debate,

competition, gambling game and similar services; notify the consumers

about the changes of the tariffs via text message, calls and/or post before

reasonable time prior to entry into force; inform the consumers regarding

safe use of the internet and submit the services as optional, without

any extra fee, in order to protect the consumers against illegal trading

practice and financial scams; if it is determined that a consumer right has

been infringed as a result of the committed acts, then the provider shall

compensate all the damages of the consumers who similarly benefitted

from the campaign and has been affected in a similar way.