NEWS LETTER 2 0 1 0
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The Regulation in question gives the right to the consumers to terminate
the contract by written notice at any time. The conditions concerning
addressing the demand of cancellation of subscription are specified in the
Regulation. According to this, the service will be suspended within 24
hours after the delivery of the cancellation demand. That disposition is
different from the system of Law Concerning the Protection of Consumers
(the “Law”). Because in article 11/A of the Law concerning the cancellation
of subscription contracts, the operator has 7 days to suspend the service. In
the Regulation, 7 days is the period to notify consumers that service is being
suspended. If the service is not suspended in this period, the consumer
cannot be held liable. Besides, all the authorized agents to conclude
subscription agreements are also authorized to receive the cancellation
demands and are liable for initiating the cancellation procedure pursuant
to the Regulation. The demands made to these agencies will be deemed
to be made to the operator. So, the Regulation aimed to prevent possible
representation problems during the cancellation procedure.